Bio:

As a Data Scientist at Trustpilot, Mattia is on a mission to move beyond simple star ratings and foster genuine trust between consumers and businesses. He is dedicated to enhancing the user experience through the practical application of artificial intelligence, believing that technology’s true power lies in providing clarity, not just data.

He specializes in building and deploying sophisticated AI solutions using Large Language Models, recommending systems, and Deep Learning. These tools are designed to uncover the nuanced stories and detailed feedback hidden within millions of reviews, giving people a richer, more complete understanding of a company’s true character.

In close collaboration with the product team, Mattia focuses on turning complex information into clear, actionable insights that are woven directly into the Trustpilot platform. By doing so, he helps empower millions of users to look past the noise and make confident decisions based on a deeper level of understanding.